From Sales to State Government - Excellence in Business Operations!

I am a highly energetic executive with comprehensive experience leading successful business operations and services for Fortune 500 companies and state government, expertly managing all business operations and related functions such as HR, procurement, facilities, budget, IT, performance management and more.

Providing leadership through effective people and complex problem-solving skills, I can communicate at all levels and am adept at building healthy organizations and managing through periods of change. My aggressive, yet non-threatening approach consistently produces quick and favorable results in each of the positions I have held.

At the Maryland Department of the Environment, I reduced a $100M operating budget by 20% over four years while improving services in IT, HR, and budget/finance disciplines. I also directed the consolidation of a splinter HR team into one main hub to improve economies of scale and service to the internal stakeholders.

I gained much of my operations experience by leading teams supporting statewide environmental initiatives and working on the largest public, private partnership (P3) transportation project in the country. I also directed and managed the Maryland Department of the Environment as the assistant secretary for business operations and the Maryland Transit Administration, as the deputy director for administration.

Most recently, the Maryland Transit Administration recruited me to lead a reduction of the rampant absenteeism for the entire agency. Implementing several process and procedural improvements, the agency saw a 50% decrease in absenteeism, resulting in a significant increase in staff productivity, system on-time performance and operating efficiency gains.

I am a tenacious yet flexible professional who leads by example, has excellent communication skills, and is a decisive, fair and results-oriented individual capable of making significant and continuing contributions.

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